Top Gear Bldg. Mat. Tr. LLC (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit https://www.m-w-w.com/ or contact us about our products.
1. Information We Collect
Information you provide
When you contact us by WhatsApp, telephone, or email, we may receive your name, telephone number, email address, company details, and information about your enquiry or order.
If you purchase products from us, we may also receive billing, delivery, and transaction information needed to process the order.
Information collected through the website
Our website and its service providers may collect technical and usage information, including:

IP address and approximate location.
Browser, device, and operating system information.
Pages visited, visit times, and referral sources.
Cookie identifiers and information about interactions with the website.
Interactions with our advertisements and contact links.

Our website does not currently provide an enquiry form.
2. How We Use Information
We use personal information to:

Respond to enquiries and provide product information and quotations.
Process orders and arrange collection or delivery, where applicable.
Communicate with customers and suppliers.
Operate, maintain, and protect our website.
Understand website usage and measure advertising performance.
Maintain business records and meet applicable legal obligations.
Establish, exercise, or defend legal claims.

We process personal information with your consent where required, or where processing is otherwise permitted by applicable law, including where necessary to enter into or perform a contract or comply with legal obligations.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies through Wix and connected services.
These technologies may support essential website functions, security, analytics, and advertising measurement, including Google and Meta (Facebook and Instagram) advertising technologies.
Where required by applicable law, we seek consent before using non-essential cookies or similar technologies. Where cookie preferences are available on the website, you can use them to manage or withdraw your choices.
You can also block or delete cookies through your browser settings. Blocking some cookies may affect website functionality. Browser settings do not necessarily prevent all forms of technical data collection.
4. Google Analytics and Google Ads
We use Google Analytics to understand how visitors use our website and Google Ads to advertise our products and measure advertising performance.
These services may collect or receive information about website visits, referral sources, device and browser characteristics, identifiers, and interactions with our website, subject to applicable settings and consent requirements.
We measure certain actions, including clicks on our WhatsApp link, to understand whether our advertising generates enquiries. A recorded click does not necessarily mean that a message was sent or an order was placed. This click event does not give Google Analytics access to the content of your WhatsApp conversation.
For more information about Google’s processing of information, visit:
https://policies.google.com/technologies/partner-sites
You can manage Google advertising preferences at:
https://myadcenter.google.com/
Google also provides a browser add-on to opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
5. Meta Pixel
We use the Meta Pixel, provided by Meta Platforms, to measure the performance of our advertising on Facebook and Instagram and to show relevant advertising to people who have visited our website.
The Meta Pixel may collect information such as pages visited, actions taken on our website (for example, clicks on our WhatsApp link), device and browser information, IP address, and cookie identifiers. Meta may link this information to a Facebook or Instagram account under its own policies.
Where required by applicable law, the Meta Pixel is used only after you give consent through our cookie preferences.
Meta's Privacy Policy is available at:
https://www.facebook.com/privacy/policy/
You can manage your Meta advertising preferences at:
https://accountscenter.facebook.com/ad_preferences
6. WhatsApp, Telephone, and Email
If you contact us through WhatsApp, telephone, or email, we use the information you provide to respond to your enquiry and manage our business relationship.
WhatsApp and other communication providers process information under their own privacy policies. Opening a WhatsApp link takes you to a third-party service.
WhatsApp’s Privacy Policy is available at:
https://www.whatsapp.com/legal/privacy-policy
Please avoid sending sensitive personal information that is unnecessary for your enquiry.
7. How We Share Information
We may share personal information where necessary with:

Wix, which provides our website platform and hosting services.
Google, which provides analytics and advertising services.
Meta Platforms, which provides advertising and measurement services through the Meta Pixel.
Communication and IT service providers supporting our operations.
Logistics providers where needed to fulfil an order.
Professional advisers, regulators, or public authorities where legally required or necessary to protect legal rights.

Information shared with service providers is limited to what is reasonably necessary for the relevant purpose.
8. International Processing
Our service providers may store or process personal information outside the United Arab Emirates, including in countries with different data protection laws.
Where applicable law requires safeguards or another lawful basis for an international transfer, we use the relevant arrangements required for that transfer.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy.
Retention periods depend on the nature of the information, the enquiry or business relationship, applicable accounting and legal requirements, and any need to resolve disputes.
Analytics and cookie information is retained according to the relevant service settings and retention periods. Information is deleted or anonymised when it is no longer needed, subject to applicable requirements.
10. Information Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or disclosure.
No website, communication service, or storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on the law applicable to your information, you may have the right to:

Request information about how your personal information is processed.
Request access to, or a copy of, your personal information.
Request correction of inaccurate information.
Request deletion or restriction of processing.
Request transfer of your information where applicable.
Object to certain processing, including direct marketing.
Withdraw consent where processing is based on consent.
Raise a complaint with the relevant data protection authority.

These rights may be subject to legal conditions and exceptions. Withdrawing consent does not affect processing lawfully carried out before withdrawal.
To make a request, contact us using the details below. We may need to verify your identity before responding.
12. Children’s Privacy
Our website is intended for business customers and is not directed at children. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so that we can review and address the matter.
13. External Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, business practices, or applicable requirements. The latest version will be published on this page with an updated revision date.
15. Contact Us
For privacy questions or requests, contact:
Top Gear Bldg. Mat. Tr. LLC
Website: https://www.m-w-w.com/
Email: uralkanat@gmail.com
Telephone / WhatsApp: +971 55 292 5949
Location: Industrial Area 13, Warehouse 7/8, behind National Paint, Sharjah, UAE.

Privacy Policy

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